Concept:Consumerism is the organised movement by which consumers express dissatisfaction with the quantity, price, and quality of goods made available to them.
Explanation:When consumers voice complaints about overpriced items, poor workmanship, or goods that fall short of the expected quantity, they are actively expressing their displeasure.
Such actions are intended to pressurise producers and sellers to improve the quality of products, offer fair prices, and supply adequate quantities.
This is what is meant by consumerism, a movement aimed at safeguarding the interests and rights of buyers in the marketplace.
It is different from consumer behaviour, which simply describes how individuals buy and use goods, and from consumer education, which teaches buyers about their rights and responsibilities.
Consumer orientation, on the other hand, refers to a business approach that focuses on customer needs.
Therefore, the term that best matches the actions in the question is consumerism.
Answer:B. Consumerism